Direct2Drive

FAQ 7

• Trade-In Program FAQ
• Purchase Information and Support
• How to Use the Contact Form for Digital Support
• What is Direct2Drive's Refund Policy
• Tech Support Hours of Operation

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General Help 0

D2D Streaming 2

• Cloud Play FAQ
• Instant Play FAQ

Your account 0

Your order 0

Shipping FAQs 0

Gifts 0

Coupons 0

Privacy policy 0

Opt-out policy 0

Activation Help 6

• Activation Troubleshoot Checklist
• How to Re-Activate your GameFly-Activated Game on Direct2Drive
• Where to Find Your Game Key
• My MMO Key Returns -Invalid Key- or -Key Already in Use- Error
• Common Activation Errors and Troubleshooting Tips

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Installation Help 7

• When Opened, a File Corrupted Message Appears
• Installer Gives Error 1311 or 1603 when Run
• Game States that the Operating System is Not Compatible
• Missing DLL Error Received
• How to Manually Unzip a Game Download File

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Origin Help 3

• How to Change your Download Location in Origin
• How to Disable Origin Overlay
• My Origin Game Won't Run Correctly

Uplay Help 4

• How to Change your Download and Install Locations in Uplay
• How to Verify/Repair your Games on Uplay
• Unable to Connect to the Uplay Service
• Download Errors in Uplay

Steam Help 6

• How to Validate your Game Cache in Steam
• Game is Stuck Validating in Steam
• Steam Game Failed to Start
• Steam Disk Write Error
• How to Disable the Steam Overlay

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Mac OS Help 3

• Receiving "Cannot Verify the Integrity of the Installer" Error on Mac
• Receiving Error 4690 When Trying to Install a Game on Mac
• How to Speed Up Downloads on Mac

Download Help 10

• Download Freezes or has an Error
• Steam DLC Guide
• Uplay Download Guide
• D2D Download Guide
• Downloading EA Games on the Origin Client

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Game-Specific Help 10

• LA Noire Guide for Windows 7 and 8 Users
• Section 8 - How to Install and Patch
• Cities XL Error
• Company of Heroes Installation Guide
• How to Unlock the Kingdoms of Amalur DLC

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General Help 8

• Adding Exceptions to your Firewall
• Game Asks to Insert the CD
• How to Take a Screenshot
• Pre-Purchase Information
• Nothing Happens When Game is Launched

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